SERVICE DEPARTMENT

We are proud of our reputation for unrivalled customer service and aftercare. Our qualified service technicians have years of experience of repairing all the leading electrical brands and our parts department carry an extensive supply of parts, with next day delivery on hundreds of others. In addition, we stock a wide range of accessories and supplies for current and many discontinued lines.

For items out of warranty our call out charges start from only £30, which includes 30 minutes of labour. If we can fix it there and then we will!

If you have a problem with your item please call us on 01202 484411 and we can arrange for one of our engineers to visit you and carry out a diagnosis. Alternatively you can bring your product into store and our engineers can look at the problem for you in our dedicated workshop.

Our fully accredited team are able to carry out repairs on all of our products, including:

  • Washing Machines
  • Tumble Dryers
  • Dishwashers
  • Fridges
  • Cookers (inc Gas)
  • TVs and Home Entertainment
  • Aerials

In addition to the above we are also equipped to carry out the following AV services:

Our Christchurch based team are able to carry out Service and Repairs in the following areas:

BH1 - 31

SO14 - 53

SP1 - 7

PO1 - 17

DT1 - 5 (on request)

 

For other locations please call us on 01202 703000 and our team will be able to advise you on how we can assist you.

 

Replacement products and loan sets

 

We know how important to you your appliances and home electronics are and we are pleased to be able to offer a range of loan items to help you out in your time of need. To find out if we are able to provide you with a loan item, please call 01202 703000 and speak to one of our team.

 

In the unlikely event that your product is not repairable we will strive to get you a replacement product within 48 hours.

 

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